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Warranty

3-N-1 AirFLOW Mesh Hammock Warranty

ROCT Outdoor warrants our product to be in good condition upon receipt and free from manufacturing defects for a period of 1 year from the original date of purchase. Warranty eligible products will be evaluated for possible repair or one-time replacement. Please fill out our Warranty Registration form below to ensure your purchase is covered.

ROCT Outdoor will accept return of a product once a warranty claim is filed and approved. Shipping fees may apply for products that need to be replaced. ROCT Outdoor is not responsible for the cost of inbound shipping. Please track your shipping as ROCT Outdoor is not responsible for lost or stolen inbound shipments.

Note that this warranty covers manufacturing defects and does not cover other issues such as:

  1. Normal wear and tear
  2. Improper use or care of hammock, including but not limited to items listed on ROCT Outdoor’s Safety List: Hanging hammock over 18”, jumping, swinging, allowing sharp objects in hammock, failure to clear area below hammock and damage from lack of frequent inspection of parts
  3. After-market design modifications
  4. Lost or stolen product
  5. Damage from the elements or nature-related issues
  6. UV impact to fabric: discoloration or brittleness

To file a Warranty Claim, please fill out the Warranty Claim form below. Please attach a photo of your receipt as well. Wait for ROCT Outdoor to process your request and email a response before shipping your product.

Warranty Registration

  • MM slash DD slash YYYY

Warranty Claim

  • MM slash DD slash YYYY

If you have any questions regarding our Warranty contact us at customerservice@getROCT.com.

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