ROCT OUTDOOR Return Policy

Return for Refund

ROCT Outdoor offers refunds for unused products purchased directly through GetROCT.com, within 3 weeks of purchase. If seeking a return due to a defect in materials or workmanship, please see our WARRANTY page.

All items must be unused and in original packaging with all tags/packaging attached. The returned product once assessed will be refunded for the original amount.

We are unable to accept returns or exchanges for any used, worn or damaged product. Used products will be shipped back to the consumer.  Water bottles and stickers are non-returnable.

If you have purchased an item from an Authorized Retailer, please contact them directly regarding their return policy.

All refunds will be provided as a credit to the credit or debit card used at the time of purchase.

Return Instructions

To return a product to ROCT Outdoor:

1. Pack product ideally in original packaging, or other similar waterproof packaging.
2. Include original packing slip listing order number, your email and a note detailing your reason for return.
3. Ship your item to the following address:
   ROCT Outdoor
   10550 County Road 81, Suite 202, Maple Grove, MN 55369
4. Once we review your product return, you will receive an email confirmation.

Return for Replacement

Please fill out the Warranty Claim Form on our Warranty page so we can assess your claim and determine the best way to proceed.

If you have any questions regarding our return policy and procedures contact us at customerservice@getROCT.com.